Lead Digital Transformation: Spearhead and significantly contribute to large-scale digital transformation initiatives, identifying opportunities for innovation and designing future-state business capabilities.
Business Process Reengineering (BPR): Conduct comprehensive analysis of current-state business processes, identify inefficiencies and design optimized future-state processes; lead implementation efforts.
Strategic Business Modeling: Develop and maintain business architecture artifacts, including current and future state process models (using BPMN), data models, capability models, value streams, and organizational models.
Stakeholder Engagement & Requirements Definition: Collaborate with senior leadership, business units, IT teams, and external partners to elicit, analyze, and validate complex business requirements; translate strategic objectives into actionable specifications.
Bridge Business & IT: Act as a liaison ensuring seamless communication between business stakeholders and technical delivery teams; articulate business impacts of technical decisions and technical implications of business requirements.
Prepare solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build considerations.
Support implementation and adoption of updated workflows, collaborating with IT, operations, and product teams.
Requirements
8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.).
Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.
Reviews, analyzes, and evaluates business systems and user needs.
Familiar with industry standard business process mapping, and reengineering.
Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc.
Senior Business Analyst with a strong background in digital transformation and business process reengineering.
Expertise in Business Process Reengineering (BPR), analyzing, redesigning, and optimizing complex business processes.
Proficiency in analytical, communication and change management skills to support organizational change initiatives.
Deep expertise in business architecture and large-scale digital change; intimate understanding of the MITA framework.
Progressive experience in a Business Architect role or similar strategic capacity, with a strong emphasis on enterprise-level initiatives.
Proven track record of successfully leading or significantly contributing to multiple large-scale digital transformation and business process reengineering projects.
Demonstrable expertise with MITA (Medicaid Information Technology Architecture), including practical application in complex system environments.
Exceptional business modeling skills, with proficiency in BPMN, UML, ArchiMate and enterprise architecture frameworks.
Superior analytical, problem-solving, and critical thinking abilities.
Excellent written and verbal communication, presentation, and interpersonal skills.
Strong negotiation, facilitation, and conflict resolution skills.
Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field; Master's degree preferred.
Demonstrated ability to work successfully with technical and non-technical groups on complex business problems.
Strong preference for direct, hands-on experience with Health and Human Services (HHS) integrated eligibility systems (e.g., Medicaid, SNAP, TANF, CHIP).
Experience working within a government or public sector environment.
Relevant certifications such as Certified Business Analysis Professional (CBAP), TOGAF, BPMN, Lean Six Sigma Green or Black Belt preferred.
Familiarity with Agile and Scaled Agile Framework (SAFe) methodologies.