Snack Bar Attendant / Remote Outlet Shift Manager

Seneca Gaming Corporation

Snack Bar Attendant providing food services and managing remote outlet operations at Seneca Gaming Corporation. Ensuring customer satisfaction and compliance with safety standards while supervising staff.

Posted 7/28/2026full-timeBuffalo • New York • 🇺🇸 United StatesJuniorMid-Level💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service and interpersonal skills while adhering to safety, sanitation, and information security guidelines. Capable of managing staff, handling complaints, and ensuring compliance with operational standards in a fast-paced food and beverage environment.

Highest-signal resume keywords

Food And Beverage Supervisory ExperienceCustomer Service ExperienceCash Handling ExperienceMicrosoft Office ProficiencyCoaching And Team Building Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Food Production KnowledgeFull Service Dining KnowledgeCash Handling ProceduresScheduling And Payroll ManagementAdministrative Duties

Soft Skills

Interpersonal SkillsCommunication SkillsProblem Solving SkillsCoaching SkillsTeam Building Skills

Tools & Technologies

Restaurant Automated SystemsMicrosoft Office Applications

Industry Keywords

Safety And Sanitation GuidelinesSeneca Nation Health CodesInformation Security PoliciesCustomer Oriented OperationRegulatory Compliance

About the role

Key responsibilities & impact

Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
Provide prompt, friendly, and courteous service of food and beverage to all our guests.
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
Following all cash handling policies and procedures.
Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Niagara Casino Risk Management Department.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
Train all associates in the remote outlets and snack bars to perform their job duties to meet or exceed performance objectives for their position; provide tools and supplies needed.
Directs personnel, provide disciplinary action when needed.
Ensure that all products served meet the established specifications and standards.
Participate in weekly management meeting.
Maintain constant control of situations in the restaurant including handling guest complaints, handling employee complaints, and other problems that are encountered.
Report any incidents to appropriate Supervisors.
Assure prompt, professional service to all guests.
Responsible for approaching tables and speaking with guests to obtain feedback about dining experience.
Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues.
Advise the Remote Outlet Manager of daily problems and needs; utilize all available resources to maximize profits.
Complete daily reports including Daily Manager Report and any Incident Reports.
Prepare necessary paperwork, ordering of supplies and equipment needed for an efficient customer oriented operation.
Communicate regularly with associates and keep them informed on all Casino Activities and events. Act as a liaison between management and associates.
Ensure that staff behavior and appearance are in compliance with established standards.
Share accountability for achieving cost goals, labor and expenses.

Requirements

What you’ll need

Must be 18 years of age or older upon employment.
High school diploma or its equivalency required.
Two-year Associate’s degree or Bachelor’s degree from a four-year college preferred.
Must have limited cash handling, limited coffee shop and some degree of food production experience.
Minimum two (2) years food and beverage supervisory experience.
Previous customer service experience required.
Must have general knowledge of all phases of full service dining.
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Seneca Gaming Corporation Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2002 🏨 Hospitality 🍽️ Food & Beverage 📣 Marketing Hospitality
Food & Beverage
Marketing Seneca Gaming Corporation is a tribal-owned operator of resorts, casinos, and related hospitality properties in New York. The company runs multiple resort and casino locations (Seneca Allegany, Seneca Buffalo Creek, Seneca Niagara) plus a golf course and ancillary services, providing gambling, food & beverage, lodging, and entertainment to consumers. The organization also emphasizes recruitment and employee programs—sign-on bonuses, training, and team-focused benefits—supporting roles across gaming operations, hospitality, facilities, marketing, IT, and accounting. Snack Bar Attendant / Remote Outlet Shift Manager 🔥 9 minutes ago 🏢 Buffalo – Onsite 💵 $16 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
Provide prompt, friendly, and courteous service of food and beverage to all our guests.
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
Following all cash handling policies and procedures.
Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Niagara Casino Risk Management Department.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
Train all associates in the remote outlets and snack bars to perform their job duties to meet or exceed performance objectives for their position; provide tools and supplies needed.
Directs personnel, provide disciplinary action when needed.
Ensure that all products served meet the established specifications and standards.
Participate in weekly management meeting.
Maintain constant control of situations in the restaurant including handling guest complaints, handling employee complaints, and other problems that are encountered.
Report any incidents to appropriate Supervisors.
Assure prompt, professional service to all guests.
Responsible for approaching tables and speaking with guests to obtain feedback about dining experience.
Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues.
Advise the Remote Outlet Manager of daily problems and needs; utilize all available resources to maximize profits.
Complete daily reports including Daily Manager Report and any Incident Reports.
Prepare necessary paperwork, ordering of supplies and equipment needed for an efficient customer oriented operation.
Communicate regularly with associates and keep them informed on all Casino Activities and events. Act as a liaison between management and associates.
Ensure that staff behavior and appearance are in compliance with established standards.
Share accountability for achieving cost goals, labor and expenses. 🎯 Requirements
Must be 18 years of age or older upon employment.
High school diploma or its equivalency required.
Two-year Associate’s degree or Bachelor’s degree from a four-year college preferred.
Must have limited cash handling, limited coffee shop and some degree of food production experience.
Minimum two (2) years food and beverage supervisory experience.
Previous customer service experience required.
Must have general knowledge of all phases of full service dining.
Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required.
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