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Sendbird

Enterprise Account Executive – East Coast

Sendbird

Enterprise Account Executive driving AI-first customer experience solutions for enterprises. Closing deals in the Central and East Coast while navigating complex sales cycles.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $230,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact
  • Source, qualify, and close enterprise deals end-to-end. Outbound is your starting point, with AI-powered prospecting and enrichment as core parts of your process.
  • Build and maintain a 3–5x qualified pipeline with consistent, disciplined hygiene.
  • Challenge enterprise buyers, product, engineering, and CX leaders, to rethink how AI-powered conversations can transform their customer experience.
  • Navigate complex, multi-threaded sales processes across large organizations, aligning stakeholders at every level.
  • Bring a consultative lens to every deal. Understand the customer's business deeply before you ever pitch a solution.
  • Use AI to automate research, prep, and follow-up so your time stays focused on high-value selling activity.
  • Help shape how we sell in a fast-moving environment, not just execute a playbook.

Requirements

What you’ll need
  • 5–8 years of technology sales experience with a proven track record of closing enterprise-level deals.
  • Demonstrated success in complex solution sales. High six- to seven-figure deal sizes, long cycles, multiple stakeholders.
  • An outbound-first mentality. You build your own pipeline and don't rely on inbound to hit quota.
  • Fluency using AI tools in your day-to-day workflow, from prospecting and account research to pipeline management and reporting.
  • Located in the East Coast region (see application for eligible cities).

Benefits

Comp & perks
  • Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
  • Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
  • $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
  • Parental leave for all new parents. Time to be present for the moments that matter most.
  • 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
  • HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
  • Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
technology salesenterprise-level dealssolution salespipeline managementaccount researchprospectingsales process navigationconsultative sellingAI tools usagehigh-value selling
Soft Skills
stakeholder alignmentcustomer understandingdisciplined hygieneconsultative approachadaptabilityproblem-solvingcommunicationrelationship buildingstrategic thinkingnegotiation