Contents Adjuster

Sedgwick

Contents Adjuster handling property and casualty insurance claims for Sedgwick, a global risk and claims administration partner. Investigating losses, estimating damage, and negotiating settlements.

Posted 8/18/2026full-timeRemote • Maryland, Minnesota, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance claims investigation, including policy examination, liability assessment, and negotiation of settlements. Proficient in communication and customer service, with a strong focus on attention to detail and organizational skills.

Highest-signal resume keywords

Insurance Claims InvestigationState Adjuster LicenseIIA-AIC DesignationMicrosoft Office ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy ExaminationLiability AssessmentNegotiation of SettlementsCost EstimationReport PreparationCase Reserve RevisionLoss Experience ReportingPerformance CompetenciesManual DexterityPhysical Endurance

Soft Skills

Customer Service SkillsInterpersonal SkillsAttention to DetailTime ManagementOrganizational Skills

Certifications & Qualifications

State Adjuster LicenseIIA-AIC Designation

Industry Keywords

Insurance PoliciesClaimantsProperty DamageLitigationQuality Programs

About the role

Key responsibilities & impact

Examine insurance policies and records to determine coverage
Interview, telephone, and correspond with claimants and witnesses
Consult police and hospital records and inspect property damage
Determine the extent of company liability and appropriate investigation methods
Estimate repair, replacement, or compensation costs
Prepare findings reports and negotiate settlements with claimants
Recommend litigation to the legal department when settlements cannot be negotiated
Attend litigation hearings
Revise case reserves to cover probable claim costs
Assist with loss experience reports and calculate adequate future rates
Perform other assigned duties
Support organizational quality programs
Travel as required

Requirements

What you’ll need

Appropriate state adjuster license is required
Obtain IIA-AIC designation within 12 to 18 months
Bachelor's degree from an accredited college or university preferred
Strong oral and written communication, including presentation skills
PC literacy, including Microsoft Office products
Commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
Ability to handle work-related stress and multiple priorities
Ability to meet deadlines
Ability to stand and/or walk for long periods
Ability to kneel, squat, bend, climb, crawl, stoop, and work overhead
Ability to work outdoors in hot and/or cold weather
Ability to lift/carry up to 50 pounds
Ability to push/pull up to 100 pounds
Ability to drive up to 4 hours per day
Continual use of manual dexterity

Benefits

Comp & perks

Work-life balance
Caring culture
Equal Opportunity Employer
Drug-Free Workplace
Diverse, equitable, and inclusive workplace