General Adjuster

Sedgwick

General Adjuster investigating complex personal, casualty, and property claims for Sedgwick, a global risk and claims administration partner. Estimating losses, negotiating settlements, managing reserves, and supporting litigation and insurance profitability analysis.

Posted 8/17/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating insurance claims, including property loss and damages, while effectively negotiating settlements and preparing detailed reports. Holds relevant insurance designations and licenses, ensuring compliance with industry standards and regulations.

Highest-signal resume keywords

IIA-AIC DesignationState Adjuster LicenseClaims InvestigationNegotiation SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationLoss AssessmentReport PreparationCost EstimationLitigation SupportData AnalysisMicrosoft Office ProficiencyTime ManagementAttention to DetailOral and Written Communication

Soft Skills

Interpersonal SkillsOrganizational SkillsAbility to Work IndependentlyAbility to Handle Work-Related StressTeam Collaboration

Certifications & Qualifications

IIA-AIC DesignationProfessional Insurance Designation

Industry Keywords

Insurance ClaimsProperty DamageBusiness InterruptionSettlement NegotiationLoss Experience Reports

About the role

Key responsibilities & impact

Investigate claims against insurance or other companies for personal, casualty, or property loss or damages
Handle complex losses locally unassisted up to designated authority
Assist on larger losses, including accounting-based losses such as business interruption and stock
Examine claim forms and records to determine insurance coverage
Interview, telephone, or correspond with claimants and witnesses
Consult police and hospital records
Inspect property damage to determine the extent of company liability
Estimate repair, replacement, or compensation costs
Prepare findings reports and negotiate settlements with claimants
Recommend litigation by the legal department when settlements cannot be negotiated
Attend litigation hearings
Revise case reserves to cover probable costs
Assist in preparing loss experience reports and calculate adequate future rates
Perform other assigned duties and support quality programs
Travel as required

Requirements

What you’ll need

Bachelor's degree from an accredited college or university preferred
Must have earned the IIA-AIC designation
Must be actively pursuing another professional insurance designation
Appropriate state adjuster license is required
Five (5) years of related experience or equivalent combination of education and experience required
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
Ability to handle work-related stress and multiple priorities simultaneously
Ability to meet deadlines
Ability to stand and/or walk for long periods
Ability to kneel, squat, bend, stoop, and work overhead
Ability to work outdoors in hot and cold weather conditions
Ability to climb and crawl
Ability to lift/carry up to 50 pounds
Ability to push/pull up to 100 pounds
Ability to drive up to 4 hours per day
Continual use of manual dexterity
Hearing, vision, and talking abilities

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) and matching
PTO
Disability insurance
Life insurance
Employee assistance
Flexible spending account or health savings account
Additional voluntary benefits
Reasonable accommodations when applicable and appropriate
Work-life balance
Caring culture
Professional growth opportunities