Claims Assistant

Sedgwick

Claims Assistant supporting claims administration for Sedgwick, a global risk and claims services provider. Managing claim entries, payments, correspondence, calls, appointments, and office tasks.

Posted 8/5/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in claims management processes, including data entry, payment processing, and customer service. Capable of managing multiple priorities while maintaining attention to detail and meeting deadlines.

Highest-signal resume keywords

Claims Management SystemData EntryCustomer ServiceClerical ExperienceProblem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPayment ProcessingDocument PreparationReport CreationComputer Keyboarding

Soft Skills

Clear ThinkingExcellent JudgmentTroubleshootingAbility to Handle StressMultitasking

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Claims ProcessingCustomer ServiceClerical SupportMedical AppointmentsFiling

About the role

Key responsibilities & impact

Provide support to claims staff
Set up and enter new claims into the claims management system
Input and review notes and diaries in the claims management system
Process payments
Process mail and handle filing, faxing, and photocopying
Review, prepare, create, and/or send letters, reports, and forms
Answer and initiate telephone calls
Set up medical appointments
Provide customer service as required
Complete assigned activities and projects, including preparing and distributing computer reports

Requirements

What you’ll need

High School Diploma or GED required
Six (6) months of clerical or customer service experience, or equivalent combination of education and experience, required
Clear and conceptual thinking ability
Excellent judgment, troubleshooting, problem-solving, analysis, and discretion
Ability to handle work-related stress
Ability to handle multiple priorities simultaneously
Ability to meet deadlines
Computer keyboarding ability
Hearing, vision, and talking abilities

Benefits

Comp & perks

Flexible work schedule
Referral incentive program
Career development and promotional growth opportunities
Medical, dental, and vision benefits on day one
401(k) on day one
Diverse and comprehensive benefits offering