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Clinical Team Lead – Senior
SedgwickClinical Team Lead ensuring high quality delivery of case management services across multiple business lines. Supervising teams at client locations and overseeing case management for customer satisfaction.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management services, ensuring high-quality delivery and customer satisfaction while supervising and training teams. Holds relevant health-related qualifications and certifications to effectively manage clinical and supervisory responsibilities.
Highest-signal resume keywords
Bachelor's Degree In Health-Related FieldLicensure As A Health ProfessionalCertification As A Case ManagerMedical Case Management ExperienceSupervisory Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Case ManagementClinical Specialty CertificationAccount Management ProcessClient Union InvolvementQuality Delivery Of Services
Soft Skills
Customer SatisfactionTraining And SupervisionCommunication With Claims Managers
Certifications & Qualifications
Professional Certification In A Clinical Specialty
Industry Keywords
Health-Related FieldCase Management ServicesField Specialists ManagementBusiness Line Claims Management
About the role
Key responsibilities & impact- To ensure efficient, cost effective, and high quality delivery of case management services to clients for multiple business lines by supervising and training multiple units of colleagues located on-site at client locations
- Overseeing the management of cases worked by field specialists
- Providing expertise in client union involvement and client specific case management requirements
- Ensuring customer satisfaction through the provision of these services and through dealing directly with multiple business line claims managers, supervisors and examiners utilizing the account management process.
Requirements
What you’ll need- Bachelor's degree or higher in a health-related field AND licensure as a health professional (where such licensure is available) or Certification as a case manager or Professional certification in a clinical specialty with three (3) years experience as case manager AND certification as case manager if directly supervising case management process experience
- Eight (8) years of related experience or equivalent combination of education and experience required to include three (3) years medical case management, two (2) years clinical and two (2) years supervisory experience.
Benefits
Comp & perks- Three medical, and two dental & vision plans to choose from.
- Tuition reimbursement
- 401K plan that matches 50% on every $ you put in up to the first 6% you save.
- 4 weeks PTO your first full year.