Return-to-Work Representative

Sedgwick

Return-to-Work Representative negotiating and monitoring claimants' return-to-work within disability guidelines. Supporting case management with compliance to Sedgwick standards and regulations.

Posted 6/29/2026full-timeDublin • Illinois, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in negotiating and facilitating return-to-work processes while ensuring compliance with disability duration guidelines. Proficient in claims management procedures and documentation standards, with a focus on effective communication and collaboration with clients and treatment providers.

Highest-signal resume keywords

Return-To-Work FacilitationClaims Management ExperienceNegotiation SkillsDocumentation StandardsTechnical Knowledge of Claims Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementReturn-To-Work ProceduresWork Restrictions AssessmentAccommodation EffortsMedical Documentation

Soft Skills

Communication SkillsInterpersonal SkillsNegotiation Skills

Tools & Technologies

Microsoft Office

Industry Keywords

Disability Duration GuidelinesClaim NotesSedgwick CMS Standards

About the role

Key responsibilities & impact

To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines
Determines objective, quantifiable, medically supported work restrictions for assigned claims
Facilitates return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant; completes all accommodation/RTW related jurisdictional or client directed documentation, notification, or reporting; and documents client contact in claim notes as per Sedgwick CMS standards

Requirements

What you’ll need

HS Diploma/GED required
Bachelor's degree from an accredited college or university preferred
Three (3) years of related experience including one (1) year of return-to-work or job accommodation experience or three (3) years of claims management experience or equivalent combination of education and experience required
Good technical knowledge of claims management procedures
PC literate, including Microsoft Office products

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits