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Senior Account Consultant
SedgwickManage complex claims and mentor team members as a Sr Account Consultant at Sedgwick. Collaborate with clients and resolve litigation to minimize financial liability in a caring cultural workplace.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
claims managementcoverage assessmentlitigation managementjurisdictional knowledgemedical knowledgeanalytical skillsinterpretive skills
Soft Skills
communication skillsmentoringcoachingorganizational skillscustomer service skillsinterpersonal skillsteamworkpresentation skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
state adjuster licensesBachelor's degree
Industry Keywords
complex claimsindemnityperformance competencies
About the role
Key responsibilities & impact- Manage claim caseload of highly complex claims and coverage issues.
- Handle claims of at least one million dollars involving multiple buildings.
- Utilize special account instructions to obtain individual customer information and adhere to instructions.
- Communicate effectively and timely with team members and clients.
- Mentor and coach account representatives and specialists.
- Investigate, evaluate, and resolve claims; identify potential problems/trends.
- Apply jurisdictional and medical knowledge to assess indemnity and coverage.
- Proactively manage litigation in conjunction with client requirements.
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred.
- State adjuster licenses required.
- Eight (8) years of related experience or equivalent combination of experience and education required.
- Thorough legal and jurisdictional knowledge based on line of business
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Strong Customer Service skills
- Excellent interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
Comp & perks- work-life balance
- diverse, equitable, and inclusive workplace