AVP, Client Services

Sedgwick

AVP Client Services overseeing administrative and client relationships for Sedgwick. Ensures compliance with guidelines, manages financials, and supports client relationships.

Posted 6/21/2026full-timeOhio • 🇺🇸 United StatesLead💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
Ensures contract compliance with company guidelines within an assigned area.
Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
Responsible for client knowledge including threatened status and relationship with the company.
Handles renewal process timely; negotiates new contracts within an assigned area.
Responsible for business planning and budgeting within an assigned area.
Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
Supports client relationships; builds executive relationships; supports internal relationships.
Supports business development.

Requirements

What you’ll need

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial managementcontract negotiationbusiness planningbudgetingaccounts receivableinvoicingpricing supportclaims managementsupervisory experiencerisk management

Soft Skills

client relationship managementexecutive relationship buildinginternal relationship supportbusiness developmentcommunication skillspresentation skillsmanagerial skillsadministrative skillsstaffing planningsuccession planning

Certifications

CPCUAICARM