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About the role
Key responsibilities & impact- Analyze complex or technically difficult general liability claims to determine benefits due
- Work with high exposure claims involving litigation and rehabilitation
- Ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements
- Identify subrogation of claims and negotiate settlements
- Manage claims through well-developed action plans to an appropriate and timely resolution
- Assess liability and resolve claims within evaluation
- Negotiate settlement of claims within designated authority
- Calculate and assign timely and appropriate reserves to claims
- Manage reserve adequacy throughout the life of the claim
- Calculate and pay benefits due and approve claim payments and adjustments
- Prepare necessary state filings within statutory limits
- Manage the litigation process to ensure timely and cost-effective claims resolution
- Coordinate vendor referrals for additional investigation and/or litigation management
- Use appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients
- Manage claim recoveries including subrogation and Social Security and Medicare offsets
- Communicate claim activity and processing with the claimant and the client
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred.
- Professional certification as applicable to line of business preferred.
- Five (5) years of claims management experience or equivalent combination of education and experience required.
- Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
Benefits
Comp & perks- work-life balance
- quality program support
- diverse, equitable, and inclusive workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementnegotiationsubrogationcost containmentreserve managementliability assessmentstatutory filingsmedical management practicesSocial Security application proceduresMedicare application procedures
Soft Skills
oral communicationwritten communicationpresentation skillsanalytical skillsorganizational skillsinterpersonal skillsnegotiation skillsteamworkservice expectations
Certifications
professional certification
