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Sedgwick

Systems Analyst – VistaClaim Property

Sedgwick

Systems Analyst supporting Sedgwick’s VistaClaim platform for property claims solutions. Collaborating with operations and technical teams to translate business needs into system requirements.

Posted 6/18/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $71,012 - $90,000 per yearWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Partner with Property operations stakeholders, adjusters, and business leaders to gather and document detailed business requirements related to property loss workflows
  • Translate requirements into well-defined user stories with clear acceptance criteria aligned to VistaClaim standards
  • Support development and enhancement of VistaClaim capabilities for property claims, including intake, assignment, vendor coordination, inspection workflows, and settlement processes
  • Maintain and prioritize the product backlog in alignment with Product Management and business objectives
  • Actively participate in sprint planning, backlog refinement, stand-ups, and retrospectives within an Agile delivery model
  • Serve as a liaison between business operations and development teams to ensure clarity of requirements and alignment on expected outcomes
  • Execute functional, integration, and regression testing to validate system changes meet business and client requirements
  • Identify, document, and track defects through resolution, supporting retesting and release validation
  • Analyze production issues, perform root cause analysis, and partner with technical teams to implement solutions
  • Support continuous improvement of VistaClaim processes, documentation standards, and delivery practices
  • Contribute to overall platform consistency as VistaClaim expands beyond auto physical damage into property claims solutions

Requirements

What you’ll need
  • Bachelor's degree required; major in computer science field preferred
  • 3 to 5 years of experience as a Systems Analyst, Business Analyst, or similar role in a technology or product environment
  • Strong experience gathering and documenting detailed requirements from business operations teams
  • Proven experience writing user stories and acceptance criteria in an Agile framework
  • Advanced SQL skills, including complex queries, joins, data validation, and troubleshooting
  • Experience supporting Agile/Scrum teams and managing sprint-level work
  • Hands-on experience with functional and regression testing
  • Strong analytical thinking, problem-solving, and communication skills
  • Ability to work across business and technical teams in a fast-paced, evolving environment.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • 401k and matching
  • PTO
  • Disability and life insurance
  • Employee assistance
  • Flexible spending or health savings account
  • Other additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLuser storiesacceptance criteriafunctional testingintegration testingregression testingroot cause analysisdata validationAgilebacklog management
Soft Skills
analytical thinkingproblem-solvingcommunicationcollaborationadaptabilitystakeholder engagementrequirements gatheringdocumentationprioritizationteam liaison
Certifications
Bachelor's degreecomputer science