Claims Representative – Auto

Sedgwick

Analyzing and processing auto and transportation claims at Sedgwick. Maintaining professional client relations and ensuring timely resolution of claims while adhering to state requirements.

Posted 6/17/2026full-timeFlorida, Louisiana, Texas, Virginia, West Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

To analyze and process low to mid-level auto and transportation claims
Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy
Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution
Identifies and pursues subrogation opportunities; secures and disposes of salvage
Communicates claim action/processing with insured, client, and agent or broker when appropriate
Maintains professional client relations
Performs coverage, liability, and damage analysis on all claims assignments
Performs other duties as assigned
Supports the organization's quality program(s)

Requirements

What you’ll need

Bachelor's degree from an accredited college or university preferred
Secure and maintain the State adjusting licenses as required for the position
Familiarity with personal and commercial lines policies and endorsements
Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims
Knowledge of total loss processing, State salvage forms and title requirements, preferred
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations

Benefits

Comp & perks

Professional development opportunities
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

auto claims processingproperty damage assessmentliability analysisdamage analysissubrogationtotal loss processingnegotiation of claimscoverage analysisdocumentation codingstate salvage forms

Soft Skills

oral communicationwritten communicationpresentation skillsanalytical skillsorganizational skillsinterpersonal skillsteamworkservice expectationsclient relationsproblem-solving

Certifications

Bachelor's degreeState adjusting licenses