Client Services Representative

• Responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
• Ensures contract compliance with company guidelines within an assigned area.
• Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
• Responsible for client knowledge including threatened status and relationship with the company.
• Handles renewal process timely; negotiates new contracts within an assigned area.
• Responsible for business planning and budgeting within an assigned area.
• Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
• Supports client relationships; builds executive relationships; supports internal relationships.
• Supports business development.
• Performs other duties as assigned and supports the organization's quality program(s).
• Travels as required.
• Supervisory responsibilities: administer company personnel policies, interview, hire, establish colleague performance development plans, conduct colleague performance reviews, provide support, guidance, leadership and motivation.

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