AVP National Technical Compliance

Sedgwick

Directing compliance and regulatory training for workers’ compensation at Sedgwick's risk and claims administration firm. Overseeing consultation and support for operational and technical assistance.

Posted 6/4/2026full-timeRemote • Florida • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Direct delivery of workers’ compensation legislative, regulatory and precedential case law information
Provide technical consultation to customers, prospects, and client services relative to workers' compensation issues and strategies
Supports and provides assistance for company initiatives and serves as WC technical expert to other departments within the company
Monitors federal and state workers’ compensation statutes, regulations, and case law to identify changes that impact claims administration
Assists in supporting sales and account management
Leads the development and/or revision of WC service expectations and best practices
Oversees the development and operationalization of specific state strategies to address WC compliance issues and challenges
Attends and presents at industry conferences
Directs the research of technical questions or issues involving WC matters
Provides communication to colleagues and/or clients relative to workers’ compensation jurisdictional changes or carrier requirements
Develops and maintains content on Workers’ Compensation portal site
Identifies current and/or emerging workers’ compensation jurisdictional trends and issues, then direct development and implementation of action plans
Handles carrier and client technical issues as assigned
Prepares training outlines; develops modules in cooperation with Sedgwick University, schedules and delivers training presentations; and monitors training compliance and results
Identifies opportunities to reduce costs and improve efficiencies for workers’ compensation vendors managed

Requirements

What you’ll need

Bachelor's degree from an accredited college or university preferred
Ten (10) years of experience in project management or related experience or equivalent combination of education and experience required
Experience managing national initiatives strongly preferred
Training experience preferred
Knowledge of jurisdictional requirements
Ability to research technical issues
In-depth technical knowledge of claims management, managed care or call center operations
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Proven management/leadership skills
Excellent negotiating skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementclaims managementmanaged carecall center operationstraining developmentresearchcost reductionefficiency improvementregulatory compliancelegislative analysis

Soft Skills

oral communicationwritten communicationpresentation skillsanalytical skillsorganizational skillsinterpersonal skillsmanagement skillsleadership skillsnegotiating skillsteamwork

Certifications

Bachelor's degree