Claims Representative, Recovery

Sedgwick

Claims Representative processing complex claims at Sedgwick, focusing on subrogation and high exposure cases. Collaborating with stakeholders to ensure claims meet service expectations and client guidelines.

Posted 6/2/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Analyzes and processes complex claims
Works with high exposure claims involving litigation
Ensures ongoing claims within service expectations, industry best practices and specific client service requirements
Identifies and pursues potential third-party subrogation recoveries associated with highest exposure/complexity claims
Reviews high exposure, complex multi-jurisdictional claims to establish potential for third party subrogation recovery
Provides subrogation guidance and direction to both internal and external stakeholders
Develops and pursues third party subrogation
Sends appropriate subrogation lien notifications to appropriate parties
Gathers information necessary to support viable subrogation claims
Provides direction to assigned subrogation counsel
Maintains a diary on active claims with subrogation potential
Approves and makes timely claim payments relative to subrogation
Manages claim recoveries, including but not limited to subrogation
Prepares status reports for clients as required
Manages the litigation process
Develops training material and leads department training opportunities.

Requirements

What you’ll need

Six (6) years of multi-jurisdictional liability claims handling experience or equivalent combination of education and experience required
Bachelor's degree from an accredited college or university preferred
Licenses as required
Professional certification as applicable to line of business preferred
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

Benefits

Comp & perks

Work-life balance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

multi-jurisdictional liability claims handlingsubrogation recoveryclaims analysislitigation managementclaims processingclaim paymentsstatus reportingtraining material development

Soft Skills

oral communicationwritten communicationpresentation skillsanalytical skillsorganizational skillsinterpersonal skillsteamworkjudgmentdiscretiondeadline management

Certifications

professional certification