Contents Evaluator Associate

Sedgwick

Evaluator Associate assisting with report preparation and customer service for claims management. Evaluating inventory and processing claims under the guidance of Contents Adjusters.

Posted 5/31/2026full-timeTelecommuter • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Prepares reports and correspondence to customers, other VeriClaim adjusters, and/or insureds.
Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a replacement cost and actual cash value basis.
Applies limitations and/or exclusions based on coverage afforded by the policy.
Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
Facilitates the use of replacement services as requested by the Contents Adjuster.
Reviews and processes replacement receipts.
Communicates with colleagues, management, customers, and insureds in a courteous and professional manner.
Conforms with and abides by all regulations, policies, work procedures, and instructions.

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree from an accredited college or university preferred
Three (3) years customer service experience or equivalent combination of education and experience preferred
Good oral and written communication skills
PC literate, including Microsoft Office products
Ability to read and comprehend policy language
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

report preparationinventory evaluationpolicy analysisreplacement cost assessmentcash value assessmentreceipt processing

Soft Skills

communication skillscustomer serviceteamworkprofessionalismattention to detail

Certifications

high school diplomaGEDBachelor’s degree