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Sedgwick

Senior Applied AI Engineer

Sedgwick

Senior Applied & Agentic AI Engineer developing AI systems for claims and risk management. Leading technical strategies and collaborating with teams to optimize operational workflows.

Posted 5/21/2026full-timeRemote • Idaho, Louisiana, New York, Tennessee • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
CloudCyber SecurityDistributed SystemsMicroservicesPython

About the role

Key responsibilities & impact
  • Lead the architecture and delivery of enterprise-grade LLM and agentic AI systems that transform claims, risk, and operational workflows.
  • Define technical strategy for retrieval-augmented generation (RAG), multi-agent orchestration, and autonomous workflow automation.
  • Design and implement advanced agentic systems capable of planning, reasoning, tool selection, execution, reflection, and recovery.
  • Architect stateful, memory-aware AI systems that manage long-running claims processes across multiple touchpoints.
  • Build multi-agent collaboration models that coordinate coverage analysis, document validation, fraud signals, compliance checks, and decision support.
  • Establish orchestration frameworks that manage task routing, context persistence, structured outputs, and failure handling.
  • Design secure tool integration layers connecting agents to claims systems, policy platforms, data warehouses, document repositories, and external data services.
  • Implement deterministic guardrails, schema validation, and output verification pipelines to reduce hallucination and execution risk.
  • Lead development of document intelligence systems leveraging LLMs for summarization, entity extraction, discrepancy detection, and structured data reconstruction.
  • Define prompt engineering standards and reusable reasoning templates for consistent, domain-aware outputs.
  • Oversee embedding strategies, vector indexing architecture, retrieval optimization, and knowledge grounding approaches.
  • Design evaluation frameworks to measure reasoning depth, workflow completion accuracy, hallucination rates, latency, and cost efficiency.
  • Implement observability layers that track agent decisions, tool usage, retrieval effectiveness, and drift across models and prompts.
  • Drive optimization strategies for token efficiency, caching, batching, and inference scaling.
  • Ensure compliance with Responsible AI principles, enterprise governance standards, audit requirements, and regulatory constraints.
  • Partner with enterprise architecture, cybersecurity, and data governance teams to define secure deployment patterns.
  • Mentor engineers on LLM orchestration patterns, workflow decomposition, and safe agent design.
  • Translate executive-level business objectives into scalable AI platform capabilities.
  • Lead proof-of-concepts through full production deployment with measurable ROI outcomes.
  • Continuously evaluate emerging foundation models, orchestration frameworks, and agent tooling for enterprise readiness.

Requirements

What you’ll need
  • Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Engineering, or related discipline.
  • 7–10+ years of experience in AI engineering, machine learning systems, or distributed software architecture.
  • 3–5+ years designing and deploying LLM-powered systems in production environments.
  • Demonstrated experience architecting full agentic AI systems with planning, reflection, memory, and tool execution components.
  • Deep expertise in RAG architectures, embedding strategies, vector databases, and retrieval optimization.
  • Strong experience designing multi-agent orchestration frameworks and workflow engines.
  • Advanced proficiency in Python and enterprise API integration patterns.
  • Experience building secure, scalable microservices in cloud-native environments.
  • Strong understanding of distributed systems, event-driven architectures, and system reliability principles.
  • Experience implementing structured output enforcement, guardrails, and audit logging mechanisms.
  • Demonstrated ability to design evaluation and benchmarking frameworks for LLM and agent reliability.
  • Proven leadership in technical design reviews, architecture governance, and cross-functional collaboration.
  • Strong ability to balance innovation with enterprise risk management and operational stability.

Benefits

Comp & perks
  • Work-life balance
  • Professional development opportunities

ATS Keywords

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Hard Skills & Tools
LLM systemsagentic AI systemsretrieval-augmented generation (RAG)multi-agent orchestrationworkflow automationPythonmicroservicesembedding strategiesvector databasesevaluation frameworks
Soft Skills
leadershipcross-functional collaborationmentoringinnovation balancerisk management
Certifications
Bachelor’s degree in Computer ScienceMaster’s degree in Artificial IntelligenceEngineering degree