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About the role
Key responsibilities & impact- Responsible for overall operations management for all locations/offices within an area.
- Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Establishes business plan with goals and objectives for the assigned area and locations/offices.
- Monitors management reports relating to the area/office performance.
- Assists with the coordination of sales and client service efforts including oral presentations.
- Supports the organization's quality program(s).
- Travels as required.
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
- Provides support, guidance, leadership and motivation to promote maximum performance.
Requirements
What you’ll need- Ten (10) years of claims management experience or equivalent combination of education and experience required to include four (4) years supervisory experience.
- Bachelor's degree from an accredited college or university preferred.
- CPCU, ARM, AIM, and/or AIC certifications preferred, licenses as required.
- Strong technical claims knowledge.
- Excellent oral and written communication, including presentation skills.
- PC literate, including Microsoft Office products.
- Leadership/management skills.
Benefits
Comp & perks- Work-life balance
- Professional development opportunities
- Promotion opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementtechnical claims knowledgeperformance development plansperformance reviews
Soft Skills
leadershipmanagementoral communicationwritten communicationpresentation skillsguidancemotivation
Certifications
CPCUARMAIMAIC