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About the role
Key responsibilities & impact- To analyze mid-level commercial auto physical damage and total loss claims to determine scope of damages.
- Assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level.
- Receive and review new claims and maintain data integrity in the claims system.
- Conduct claim file activities including evaluations, investigations, litigation management and resolution.
- Review investigative reports, insurance policies and other pertinent records for proper coverage.
- Investigate the cause and extent of the damages, obtain appropriate documentation and issue settlement.
- Determine coverage of claims with proper limits and deductibles in accordance with policy information.
- Prepare settlement documents and requests payment for the claim and expenses.
- Work with external vendors and professionals.
- Interview and correspond with claimant and witnesses regarding claims.
- Estimate cost of repair, replacement or compensation.
- Prepare report findings and negotiate settlements with claimants.
- Recommend litigation by legal department when settlement cannot be negotiated.
- Revise case reserves in assigned claims files to cover probable costs.
- Assist in preparing loss experience report to help determine profitability and calculate adequate future rates.
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred but not required.
- Appropriate state adjuster license is required.
Benefits
Comp & perks- Wonderful team culture with career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K and PTO.
- Wellness benefits including wellness allowance and life insurance.
- Competitive salary with a rewarding bonus structure.
- Job security and flexibility; potential to work from home once training is completed.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims analysisdamage evaluationlitigation managementsettlement negotiationcost estimationdata integrity maintenancereserve assignmentcoverage determinationreport preparationloss experience reporting
Soft Skills
communicationinterpersonal skillsinvestigative skillsnegotiationorganizational skillsproblem-solvingattention to detailcollaborationcritical thinkingcustomer service
Certifications
state adjuster license