AVP Client Services – Workforce Absence

Sedgwick

AVP Client Services managing workforce absence responsibilities at Sedgwick. Responsibilities include client relationships, financials, and business planning for administrative and managerial tasks.

Posted 5/20/2026full-timeIowa, Missouri • 🇺🇸 United StatesLead💰 $103,031 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
Ensures contract compliance with company guidelines within an assigned area.
Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
Responsible for client knowledge including threatened status and relationship with the company.
Handles renewal process timely; negotiates new contracts within an assigned area.
Responsible for business planning and budgeting within an assigned area.
Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
Supports client relationships; builds executive relationships; supports internal relationships.
Supports business development.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
Provides support, guidance, leadership and motivation to promote maximum performance.

Requirements

What you’ll need

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial managementcontract negotiationbusiness planningbudgetingaccounts receivableinvoicingclaims managementrisk managementworkers compensationliability

Soft Skills

leadershipcommunicationorganizational skillsinterpersonal skillsnegotiation skillsanalytical skillsmotivational skillsteamworkpresentation skillsperformance management

Certifications

CPCUAICARM