Claims Representative, Auto

Sedgwick

Claims Representative analyzing and processing low to mid-level auto and transportation claims. Develops action plans to move claims towards resolution within state required deadlines.

Posted 5/20/2026full-timeSun Prairie • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

To analyze and process low to mid-level auto and transportation claims.
Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
Identifies and pursues subrogation opportunities; secures and disposes of salvage.
Communicates claim action/processing with insured, client, and agent or broker when appropriate.
Maintains professional client relations.
Performs coverage, liability, and damage analysis on all claims assignments.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.

Requirements

What you’ll need

Bachelor's degree from an accredited college or university preferred.
Secure and maintain the State adjusting licenses as required for the position.
Familiarity with personal and commercial lines policies and endorsements.
Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
Knowledge of total loss processing, State salvage forms and title requirements, preferred.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Good interpersonal skills.
Ability to work in a team environment.
Ability to meet or exceed Service Expectations.

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

auto claims processingproperty damage assessmentliability analysistotal loss evaluationssubrogationsalvage disposalcoverage analysisnegotiation of claimsdocumentation codingaction plan development

Soft Skills

oral communicationwritten communicationpresentation skillsanalytical skillsorganizational skillsinterpersonal skillsteamworkservice expectationsclient relationsproblem-solving

Certifications

State adjusting licenseBachelor's degree