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About the role
Key responsibilities & impact- Responsible for overall operations management for all assigned locations/offices.
- Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Establishes business plan with goals and objectives for the partnership and locations/offices.
- Monitors management reports relating to the partner/office performance.
- Assists with the coordination of sales and client service efforts.
- Travels as required.
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred.
- CPCU, ARM, AIM, and/or AIC certifications preferred.
- Ten (10) years claims management experience including three (3) years prior supervisory experience or equivalent combination of education and experience required.
- Strong technical claims knowledge
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementtechnical claims knowledgeanalytical skillsinterpretive skills
Soft Skills
leadershipmotivationorganizational skillsinterpersonal skillsnegotiation skillsoral communicationwritten communicationpresentation skills
Certifications
CPCUARMAIMAIC