Sedgwick

Remote Return to Work Representative, Bilingual Hindi, Bengali, Portuguese

Sedgwick

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida, Iowa

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Job Level

Mid-LevelSenior

About the role

  • To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines and to assist case management staff with client competence decisions for individual positions.
  • Facilitates return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant; completes all accommodation/RTW related jurisdictional or client directed documentation, notification, or reporting; and documents client contact in claim notes as per Sedgwick CMS standards.
  • Adheres to medical and legal regulations and accreditation standards in written communication.
  • Contacts employers to determine specific information regarding employment area (i.e. training/education needed, physical demands, wages and benefits, availability, etc.); ascertains the specific physical tolerances, vocational skills and essential job functions needed for specific employment positions as requested by referral sources or employers; and recommends necessary adaptive equipment as needed.
  • Maintains regular contact with clients following placement as per program guidelines, contacts involved individuals regarding progress on each case and makes suggestions as needed for changing plans.
  • Works closely with team members to ensure smooth transition from medical case management into job placement.
  • Performs other tasks related to accommodation/RTW evaluation and work adjustment as needed.
  • ADDITIONAL FUNCTIONS and RESPONSIBILITIES: Performs other duties as assigned.
  • QUALIFICATIONS: Education & Licensing HS Diploma/GED required; Bachelor's degree from an accredited college or university preferred.
  • Experience: Three (3) years of related experience including one (1) year of return-to-work or job accommodation experience or three (3) years of claims management experience or equivalent combination of education and experience required.
  • Skills & Knowledge: Working knowledge of return-to-work or job accommodation procedures; Good technical knowledge of claims management procedures; Excellent oral and written communications, including presentation skills; PC literate, including Microsoft Office products; Analytical and interpretive skills; Strong organizational skills; Excellent interpersonal skills; Excellent negotiation skills; Ability to work in a team environment; Ability to meet or exceed Performance Competencies.
  • WORK ENVIRONMENT: Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
  • Physical : Computer keyboarding, travel as required.
  • Auditory/Visual : Hearing, vision and talking.

Requirements

  • HS Diploma/GED required.
  • Bachelor's degree from an accredited college or university preferred.
  • Three (3) years of related experience including one (1) year of return-to-work or job accommodation experience or three (3) years of claims management experience or equivalent combination of education and experience required.
  • Working knowledge of return-to work or job accommodation procedures
  • Good technical knowledge of claims management procedures
  • Excellent oral and written communications, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies