AVP Client Services – Workforce Absence

Sedgwick

AVP Client Services managing administrative, managerial, and client relationships for Sedgwick. Overseeing contract compliance and business planning while ensuring excellent support to clients.

Posted 5/8/2026full-timeRemote • Illinois • 🇺🇸 United StatesLead💰 $103,031 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Ensures contract compliance with company guidelines within an assigned area
Handles financials including accounts receivable, invoicing and pricing support within an assigned area
Responsible for client knowledge including threatened status and relationship with the company
Handles renewal process timely; negotiates new contracts within an assigned area
Responsible for business planning and budgeting within an assigned area
Plans for staffing needs including succession, bench-strength, and new business within an assigned area
Supports client relationships; builds executive relationships; supports internal relationships
Supports business development

Requirements

What you’ll need

Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred
Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred
Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience
In-depth understanding of workers compensation, liability and disability
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation and facilitation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Benefits

Comp & perks

medical
dental
vision
401k and matching
PTO
disability and life insurance
employee assistance
flexible spending or health savings account
other additional voluntary benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial managementcontract negotiationbusiness planningbudgetingaccounts receivableinvoicingclaims managementrisk managementworkers compensationliability

Soft Skills

communication skillsorganizational skillsinterpersonal skillsnegotiation skillsfacilitation skillsanalytical skillsteamworkpresentation skills

Certifications

CPCUAICARM