Claims Representative – General & Product Liability, Multi State Jurisdiction

Sedgwick

Claims Representative adjudicating product liability claims across various industries. Leveraging a global network and ensuring compliance with company standards and best practices in claims management.

Posted 5/1/2026full-timeIllinois, Iowa, New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Processes lower level product liability claims by gathering information to determine liability exposure; assign reserve values to claims, determines risk transfer (tender opportunities); settle claims up to designated authority level; make claim payments as necessary.
Develops and coordinates lower value product liability claims; prepares action plans pursuant to the claim or client contract.
Negotiates settlements within designated settlement authority.
Administers subrogation of claims.
Communicates claim action with claimant and client.
Ensures claim files are timely handled; properly documented; and claims coding is correct.
Maintains professional client relationships.
Performs other duties as assigned.
Supports the organization's quality program(s).

Requirements

What you’ll need

High School Diploma or GED required.
Bachelor's degree from an accredited college or university preferred.
Professional certification as applicable to line of business preferred.
Two (2) years of claims management experience or equivalent combination of education and experience or successful completion of Claims Representative training required.
Jurisdiction Knowledge: All states.
Licensing: Reciprocal Preferred

Benefits

Comp & perks

Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementliability claims processingclaims negotiationclaims codingsubrogation administrationaction plan developmentrisk assessmentsettlement authorityclient contract preparationclaims documentation

Soft Skills

communicationrelationship managementorganizational skillsnegotiationproblem-solvingattention to detailtime managementprofessionalismadaptabilityteam collaboration

Certifications

claims management certificationprofessional certification