Claims Representative, Auto – Total Loss

Sedgwick

Claims Representative analyzing and processing auto total loss claims at Sedgwick. Handling client communications and pursuing subrogation opportunities to ensure timely resolution.

Posted 4/28/2026full-timeRemote • California, Minnesota, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact

To analyze and process low to mid-level auto total loss and transportation claims.
Processes total loss claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
Identifies and pursues subrogation opportunities; secures and disposes of salvage.
Communicates claim action/processing with insured, client, and agent or broker when appropriate.
Maintains professional client relations.
Performs coverage, liability, and damage analysis on all claims assignments.
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.

Requirements

What you’ll need

Bachelor's degree from an accredited college or university preferred
Secure and maintain the State adjusting licenses as required for the position.
Three (3) years with personal and commercial lines policies and endorsements
Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
Knowledge of total loss processing, State salvage forms and title requirements, preferred
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations

Benefits

Comp & perks

A diverse and comprehensive benefits offering including medical, dental, vision, 401K, PTO and more

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

total loss processingdamage analysiscoverage analysisliability analysisnegotiation skillsproperty damage estimatessubrogationsalvage disposalpolicy codingcontract management

Soft Skills

oral communicationwritten communicationpresentation skillsanalytical skillsinterpretive skillsorganizational skillsinterpersonal skillsteamworkservice expectationsclient relations

Certifications

Bachelor's degreeState adjusting licenses