Sedgwick

Power Platform Developer

Sedgwick

full-time

Posted on:

Location: Tennessee • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AzureSQL

About the role

  • The Power Platform Developer plays a pivotal role in designing, developing, and optimizing intelligent Copilot Agents that enhance productivity, decision-making, and client outcomes across Sedgwick.
  • This role combines development expertise with prompt engineering, user experience design, and AI governance to deliver scalable, secure, and impactful agent solutions.
  • Designs and builds Copilot Agents using Microsoft Copilot Studio and Power Platform tools.
  • Leverages data science techniques (e.g., NLP, classification, clustering) to enhance agent intelligence and contextual awareness.
  • Collaborates with business units to translate real-world challenges into agent use cases and prompt flows.
  • Develops, tests, and refines prompt templates tailored to diverse operational scenarios.
  • Maintains the Sedgwick-specific prompt library and ensures alignment with enterprise standards.
  • Ensures agents adhere to data access policies, security protocols, and ethical AI guidelines.
  • Supports environment strategy, including role-based access control and publishing workflows.
  • Drives improvements through the use of tools like the Copilot Studio Kit to monitor agent usage, performance, and feedback.
  • Analyzes telemetry data to identify optimization opportunities and inform future development.
  • Partners with IT, business stakeholders, and the broader AI COE to scale agent adoption.
  • Partners with product managers, designers, and data scientists to define agent behavior and user experience.
  • Provides technical guidance and mentorship to junior developers and citizen creators.
  • Performs other duties as assigned.
  • Travel as required.

Requirements

  • Bachelor’s degree in Data Science, Computer Science, or a related field from an accredited college or university preferred.
  • Microsoft Certified: Power Platform Fundamentals, Microsoft Certified Trainer preferred.
  • Six (6) years of related experience to include three (3) years of experience in data science, AI/ML, or intelligent automation, and experience with data governance, security, and compliance in enterprise environments, or equivalent combination of education and experience required.
  • Proficiency in Power Platform and Microsoft 365 Copilot Studio
  • Strong understanding of prompt engineering, LLMs, and conversational AI
  • Understanding of with Power BI, Azure OpenAI, or Microsoft Fabric
  • Ability to partner with COEs on innovation initiatives
  • Strong knowledge of Agile project management methodologies
  • Excellent communication and collaboration skills
  • Experience with .net and SQL
  • Analytical and interpretive skills
  • Strong organizational skills
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
  • Travel as required