Design, develop, and oversee the Americas privacy office program core functions including maintaining policies and procedures, monitoring compliance, and investigating issues or breaches.
Provide guidance and oversight of the breach response program; review process flows and recommend improvements.
Serve as a subject matter expert in compliance gap analysis, readiness assessments, and assist stakeholders in mapping data assets and processes.
Conduct and review privacy impact assessments and provide risk mitigation actions.
Review and advise on data privacy requirements in contracts, RFPs, and client questionnaires.
Manage subject access requests and other data subject requests; assist with external disclosure requests and requirements.
Train stakeholder groups on data privacy, security, and ethics.
Lead key strategic elements of the company’s data privacy compliance program including policies, procedures, and compliance metrics.
Inform, advise, and issue recommendations to data protection queries from internal and external stakeholders on data privacy and personal data processing and protection requirements.
Provide leadership and supervisory responsibilities: support, guidance, administer personnel policies, interview/hire, establish colleague performance development plans, and conduct performance discussions.
Requirements
Bachelor's degree in paralegal or privacy studies from an accredited college or university preferred.
International Association of Privacy Professionals (IAPP) Certified Information Privacy Professional (CIPP) credential preferred.
Eight (8) years of related experience or equivalent combination of education and experience required.
Experience with breach response program, compliance gap analysis, readiness assessments, data asset/process mapping, privacy impact assessments, and data subject requests.
Ability to review and advise on data privacy requirements in contracts, RFPs, and client questionnaires.
Experience training stakeholder groups on data privacy, security, and ethics.
Mental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, discretion; ability to handle work-related stress and multiple priorities; ability to meet deadlines.
Physical: computer keyboarding; travel as required.