Quality Assurance Specialist
Sedgwick
full-time
Posted on:
Location Type: Hybrid
Location: Elgin • Illinois • United States
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Salary
💰 $50,000 - $70,000 per year
About the role
- Reviewing and auditing auto damage estimates for both repairable and total loss claims to ensure accuracy, consistency, and compliance with client guidelines
- Evaluating estimates prepared by 1099 and staff appraisers, validating estimating practices, documentation, and adherence to established standards
- Identifying discrepancies, providing quality feedback, and supporting overall estimating integrity across the program
- Compiling audit results and submitting to manager for review
- Providing audit results for quarterly stewardship reports
- Monitoring ongoing action items logs and project plans with appropriate stakeholders
- Updating vendor resources to mapping program
Requirements
- Bachelor's degree from an accredited college or university preferred
- Four (4) years of investigative experience or equivalent combination of education and experience required
- Oral and written communication skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- other additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
auto damage estimatesrepairable claimstotal loss claimsestimating practicesdocumentationquality feedbackaudit resultsinvestigative experienceperformance competencies
Soft Skills
oral communicationwritten communicationanalytical skillsinterpretive skillsorganizational skillsindependent workteamwork
Certifications
Bachelor's degree