AVP Client Services
Sedgwick
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area.
- Ensures contract compliance with company guidelines within an assigned area.
- Handles financials including accounts receivable, invoicing and pricing support within an assigned area.
- Responsible for client knowledge including threatened status and relationship with the company.
- Handles renewal process timely; negotiates new contracts within an assigned area.
- Responsible for business planning and budgeting within an assigned area.
- Plans for staffing needs including succession, bench-strength, and new business within an assigned area.
- Supports client relationships; builds executive relationships; supports internal relationships.
- Supports business development.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Requirements
- Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
- Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
- Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
- In-depth understanding of workers compensation, liability and disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation and facilitation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies.
Benefits
- Health insurance
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementcontract negotiationbusiness planningbudgetingaccounts receivableinvoicingclaims managementrisk managementworkers compensationliability
Soft skills
communication skillsleadership skillsorganizational skillsinterpersonal skillsnegotiation skillsfacilitation skillsanalytical skillsmotivational skillsteamworkpresentation skills
Certifications
CPCUAICARM