VP Client Services
Sedgwick
full-time
Posted on:
Location Type: Remote
Location: Remote • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned region/Business Unit.
- Ensures contract compliance within an assigned region/Business Unit.
- Responsible for financials including accounts receivable, invoicing and pricing support within an assigned region.
- Responsible for client knowledge including threatened status and relationship with the company within an assigned region.
- Ensures renewal process is handled timely; negotiates and supports new contracts within an assigned region.
- Ensures compliance with corporate guidelines.
- Responsible for business planning and budgeting within an assigned region.
- Plans for staffing needs including succession, bench-strength, and new business within an assigned region.
- Supports client relationships, builds executive relationships, and supports internal relationships.
- Supports business development.
- Performs other duties as assigned.
Requirements
- Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.
- Advance degree with professional designation (i.e. CPCU, AIC, ARM) preferred.
- Ten (10) years related experience or equivalent combination of experience and education required to include three (3) years Area Account Executive experience on national accounts and five (5) years claims/supervisory experience.
- In-depth understanding of workers compensation, liability and disability
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation and facilitation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
- Work-life balance
- Opportunities for career growth
- Supportive workplace culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementcontract compliancebusiness planningbudgetingaccounts receivableinvoicingpricing supportclaims managementrisk managementworkers compensation
Soft skills
leadershipcommunicationnegotiationorganizational skillsinterpersonal skillsanalytical skillsmotivational skillsteamworkpresentation skillsfacilitation skills
Certifications
CPCUAICARM