Sedgwick

Director – Customer Integration and Compliance

Sedgwick

full-time

Posted on:

Location Type: Office

Location: Dublin • Ohio • 🇺🇸 United States

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Salary

💰 $85,000 - $115,000 per year

Job Level

Lead

About the role

  • Lead and support implementations and platform configurations
  • Manage technical project execution and scope documentation
  • Oversee technical support functions including mailbox and ticket resolution
  • Direct reporting and analytic efforts
  • Maintain vendor relationships
  • Support client communications and technical aspects of service delivery
  • Drive special projects and continuous improvement initiatives

Requirements

  • Proven leadership experience in technical operations, project management
  • Strong analytical, organizational, and communication skills
  • Experience managing vendor relationships and client-facing technical functions
  • Bachelor's degree from an accredited college or university preferred.
  • Ten (10) years of bill review experience or equivalent combination of education and experience required.
  • Five (5) years of supervisory experience preferred.
Benefits
  • Three Medical, and two dental plans to choose from.
  • Tuition reimbursement eligible.
  • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
  • 4 weeks PTO your first full year.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementtechnical operationsscope documentationvendor managementanalytical skillsservice delivery
Soft skills
leadershiporganizational skillscommunication skills
Certifications
Bachelor's degree