Capture Manager

• The Capture Manager serves as a key member of the Strategy, Business Development, and Partnership team with responsibility across the full sales cycle.
• The manager gathers and analyzes business intelligence, develops pipeline forecasts, and leverages CRM/research tools to inform business decisions and growth.
• The Capture Manager leads the development and execution of capture strategies, proposals, and client presentations while supporting contracting, implementation, and program go-live.
• Operating as an individual contributor with influence, the Capture Manager guides cross-functional teams, strengthens organizational capacity, and contributes to the knowledge base and training opportunities for business development.
• The Capture Manager is responsible for expanding market presence, strengthening brand reputation, and positioning the organization’s long-term success in business development for casualty and emerging business lines.
• Contributes to pipeline forecasting, lead capture, and competitive analysis tools and dashboards using Microsoft CRM, GovWin, LinkedIn, and AI-assisted research tools to support business goals.
• Conducts market research and analysis on clients, stakeholders, partners, and competitors to inform Business Development Plans.
• Supports business cases for targeted opportunities by developing value propositions, risk/benefit analyses, revenue projections, and alignment with organizational growth goals
• Engages across all stages of the sales cycle, including forecasting, lead capture, proposal development, client presentations, contracting, implementation, and program go-live and developing strategies for proposal deliverables, including, partner strategies, staffing plans, pricing approaches, and technical summaries, in partnership with the growth leader.
• Develops and writes presentations and related post-proposal materials for client sales opportunities.
• Tracks and reports on metrics and ROI for capture strategies, lead conversion rates, and proposal success rates to inform continuous improvement and business development decision-making.
• Provides training, coaching, and technical guidance to proposal and business development teams under the direction of the growth leader.
• Initial focus on casualty business development with the potential to expand into additional lines including absence management, property, and specialty lines, as organizational priorities evolve.
• Provides insights into weekly updates and periodic briefings for decision-makers and key business contributors.
• Creates compelling client-facing content, including white papers and persuasive marketing materials outside of the sales cycle that clearly communicate organizational value and differentiators.
• Maintains networks of local partners (e.g., brokers, MBE/WBE firms) relevant to the business.
• Serves as a strategic thinker for the brand and organizational positioning and supports stakeholder engagement strategies.
• Serves as an individual contributor with influence, providing direction across teams without direct supervisory responsibility.
• Attends industry events in representation of the business development team and supports strategy related industry event as needed.

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