Sedgwick

Business Consultant

Sedgwick

full-time

Posted on:

Location Type: Hybrid

Location: Florida, Iowa, Minnesota, Ohio, Tennessee • 🇺🇸 United States

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Salary

💰 $55,671 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • To lead the business analysis efforts for technology and claims management processes supporting operations
  • To review, analyze and document internal and client user needs
  • To ensure alignment of software and related business processes to strategic goals of operations
  • Leads the requirements management efforts for large projects
  • Devises and executes a requirements management plan for assigned projects
  • Takes ownership of the business analysis role throughout the project
  • Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements
  • Reviews software requirements work of other team members to ensure alignment to requirements management governances for the requirements management discipline
  • Produces project requirements documentation including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates
  • Provides business related IT knowledge to clients and business representatives during the requirements management process
  • Completes client data conversions by working with vendors within expected timeframes set by Implementation
  • Prepares reports using various system programs and coordinating with other departments
  • Maintains and verifies client parameters in the claims management system and researches issues to resolution
  • Ensures the process/procedural changes are developed and communicated to field offices, IT, Legal and other applicable business units in regard to regulatory requirements and changes
  • Assists in delivery of focused training
  • Works with Product Manager in monitoring field performance and determining priority of training even requirements
  • Works with Sedgwick University in coordination and planning of training events and in perfecting training tools

Requirements

  • Bachelor's degree from an accredited college or university preferred
  • Six (6) years of related experience or equivalent combination of education and experience required
  • Experience in multi-line claims management processes and system requirements strongly preferred
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Excellent negotiation skills
  • Self motivated
  • Ability and willingness to take initiative
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations
Benefits
  • medical
  • dental
  • vision
  • 401k and matching
  • PTO
  • disability and life insurance
  • employee assistance
  • flexible spending or health savings account
  • other additional voluntary benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisrequirements managementdata conversionprocess documentationproject requirements documentationprocess diagramsreport mock-upswire framesanalytical skillsinterpretive skills
Soft skills
oral communicationwritten communicationpresentation skillsorganizational skillsinterpersonal skillsnegotiation skillsself-motivatedinitiativeteamworkservice expectations
Certifications
Bachelor's degree
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