Business Consultant
Sedgwick
full-time
Posted on:
Location Type: Hybrid
Location: Florida, Iowa, Minnesota, Ohio, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $55,671 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- To lead the business analysis efforts for technology and claims management processes supporting operations
- To review, analyze and document internal and client user needs
- To ensure alignment of software and related business processes to strategic goals of operations
- Leads the requirements management efforts for large projects
- Devises and executes a requirements management plan for assigned projects
- Takes ownership of the business analysis role throughout the project
- Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements
- Reviews software requirements work of other team members to ensure alignment to requirements management governances for the requirements management discipline
- Produces project requirements documentation including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates
- Provides business related IT knowledge to clients and business representatives during the requirements management process
- Completes client data conversions by working with vendors within expected timeframes set by Implementation
- Prepares reports using various system programs and coordinating with other departments
- Maintains and verifies client parameters in the claims management system and researches issues to resolution
- Ensures the process/procedural changes are developed and communicated to field offices, IT, Legal and other applicable business units in regard to regulatory requirements and changes
- Assists in delivery of focused training
- Works with Product Manager in monitoring field performance and determining priority of training even requirements
- Works with Sedgwick University in coordination and planning of training events and in perfecting training tools
Requirements
- Bachelor's degree from an accredited college or university preferred
- Six (6) years of related experience or equivalent combination of education and experience required
- Experience in multi-line claims management processes and system requirements strongly preferred
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Excellent negotiation skills
- Self motivated
- Ability and willingness to take initiative
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
Benefits
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- other additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirements managementdata conversionprocess documentationproject requirements documentationprocess diagramsreport mock-upswire framesanalytical skillsinterpretive skills
Soft skills
oral communicationwritten communicationpresentation skillsorganizational skillsinterpersonal skillsnegotiation skillsself-motivatedinitiativeteamworkservice expectations
Certifications
Bachelor's degree