About the role
- To handle losses or claims regionally unassisted up to $10M
- Address most complex adjustment issues pertaining to damages and coverage
- Assist on even larger losses and manage smaller and non-complex National Accounts
- Examine claim forms and other records to determine insurance coverage
- Administer and reconcile complex catastrophic claims for property
- Interview, telephone, or correspond with claimant and witnesses regarding claim
- Consult police and hospital records; inspect property damage to determine extent of company's liability
- Estimate cost of repair, replacement, or compensation
- Prepare report of findings and negotiate settlement with claimant
- Recommend litigation by legal department when settlement cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Prepare loss experience reports to help determine profitability and calculate adequate future rates
- Interact with excess carrier to determine coverages, excess insurance levels, and potential reimbursements
Requirements
- Bachelor's degree from an accredited college or university preferred
- Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
- Appropriate state adjuster license is required
- Five (5) years of related experience or equivalent combination of education and experience required
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Strong customer service skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- other additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims handlingloss adjustmentinsurance coverage determinationcatastrophic claims administrationcost estimationsettlement negotiationcase reserve revisionloss experience reporting
Soft skills
oral communicationwritten communicationpresentation skillscustomer serviceattention to detailtime managementorganizational skillsindependent workteam collaboration
Certifications
Bachelor's degreeIIA-AIC designationstate adjuster license