Bilingual Coordinator – New Business

Securian Canada

. Perform data entry and verification for insurance applications .

Posted 4/21/2026full-timeMontreal • 🇨🇦 CanadaJuniorMid-Level💰 CA$45,000 - CA$55,000 per yearWebsite

About the role

Key responsibilities & impact

Perform data entry and verification for insurance applications
Make outbound phone calls and written communications (emails and letters) to applicants and financial institutions to obtain missing documents or information ("incomplete files")
Contact clients to schedule telephone underwriting interviews
Manage these interactions to provide accurate and helpful information while delivering high-quality customer service
Monitor, update, and produce reports related to data
Add additional requirements and follow up with clients, external partners, and other departments within banks or financial institutions
Conduct information research and ensure relevant data is transmitted to the appropriate stakeholders
Perform any other required administrative tasks

Requirements

What you’ll need

1–2 years of experience in data entry and customer service required
Excellent command of French and English, both spoken and written, to communicate with clients in different regions
Post-secondary education is an asset
Excellent communication skills
Strong typing skills and good proficiency with computer tools (Windows, Microsoft Office)
Ability to be flexible and adapt to fluctuations in workload
Enthusiastic attitude and proactive mindset
Strong organizational skills and ability to prioritize tasks
Ability to work effectively as part of a team
Good problem-solving skills
General knowledge of medical terminology is an asset
Previous experience in an office environment or in telephone-based work is an asset

Benefits

Comp & perks

Flexible work arrangements with monthly financial allowances to support your work-life balance
A generous amount of paid time off at hire, plus additional days off for each year of service
One paid volunteer day so you can dedicate time to a cause you care about
Paid personal and wellness days to support your overall well-being
Education assistance of up to $3,500 per year (with manager approval)
Flexible health and wellness account (in addition to comprehensive drug and dental coverage) to help cover a wide range of wellness services that matter to you
Up to 14% combined contributions to the RRSP matching plan
Maternity/parental leave for families
Additional benefits and programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrydata verificationreport productioninformation researchmedical terminology

Soft Skills

customer servicecommunication skillsorganizational skillsproblem-solving skillsflexibilityteamworkproactive mindsetenthusiastic attitudeability to prioritize tasks