Bilingual New Business Representative
Securian Canada
full-time
Posted on:
Location Type: Hybrid
Location: Burnaby • 🇨🇦 Canada
Visit company websiteJob Level
Junior
About the role
- Data entry of insurance applications
- Answer incoming calls from customers, bank representatives etc.
- Outbound calls to customers to book tele-underwriting interviews
- Take ownership of these calls to ensure accurate and helpful information is communicated with exceptional customer service
- Placing paramedical orders with vendors, indexing results to underwriting work management system
- Stats tracking and reporting
- Process departmental return mail
- Other administration work as required
Requirements
- Bilingualism is needed for the role (French and English)
- 1 - 2 years in administration, customer service, underwriting or in any relevant fields
- Post secondary education is preferred
- Strong communication skills
- Excellent keyboarding skills and knowledge of PC (Windows, Microsoft Office)
- Flexible and adaptable to variances in workflow
- Enthusiastic, innovative
- Solid organizational skills with the ability to prioritize
- Ability to work in a team environment
- Good problem-solving skills
- General knowledge of medical terminology is an asset
- Prior office/telephone work experience is an asset.
Benefits
- Flexible work arrangements
- Generous starting paid vacation time
- Paid volunteer day
- Paid personal and wellness days
- Educational assistance of up to $3,500 a year
- Flexible health and wellness account
- Up to 14% of combined contributions to the RRSP matching program
- Family-friendly maternity/parental leave
- Many more benefits, perks and programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrykeyboard skillsmedical terminologyadministrationcustomer serviceunderwritingstats trackingreportingtele-underwritingoffice work
Soft skills
bilingualismcommunication skillsflexibilityadaptabilityorganizational skillsteamworkproblem-solvingenthusiasminnovationprioritization
Certifications
post secondary education