IT Support Specialist

SEB

IT Support Specialist delivering first-line IT support to SEB employees across 20 countries. Resolving daily IT issues within SEB Technology’s Digital Workplace team.

Posted 8/20/2026full-timeVilnius • 🇱🇹 LithuaniaMid-LevelSenior💰 €1,800 - €2,100 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service management skills while providing IT support to employees across multiple countries. Effectively prioritizes and multitasks to resolve daily IT issues in a collaborative team environment.

Highest-signal resume keywords

Customer Service ManagementTeam CollaborationMultitaskingEnglish Language SkillsProblem Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Effective TeamworkGenuine Enjoyment in Helping Others

Industry Keywords

IT SupportDigital WorkplaceEmployee IT Support

About the role

Key responsibilities & impact

Provide single point of contact IT support for all SEB Group employees across 20 countries globally
Resolve employees' daily IT issues
Assist employees as part of the Employee IT support team within Digital Workplace in SEB Technology
Work alongside IT support professionals

Requirements

What you’ll need

Strong ability to work effectively in a team
Genuine enjoyment in helping others
Excellent English language skills
Ability to prioritize and multitask efficiently
Sophisticated customer service management skills and experience (highly appreciated)

Benefits

Comp & perks

Agile and modern ways of working
Remote working possibilities
Flexible work schedule
Extensive training and learning opportunities
Overall remuneration package includes salary together with other benefits