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Technical Client Service Implementer
SEBClient Service Implementer managing integration solutions for corporate clients at SEB. Collaborating with teams and improving customer experiences across geographies.
Tech Stack
Tools & technologiesSwift
About the role
Key responsibilities & impact- You will be a part of an easily accessible, customer-oriented team that is great at implementing Integration Services solutions between the corporate client and the bank
- You will take the lead as an advisor, navigator and problem-solver when communicating with the new and existing clients across different SEB geographies
- This role is the primary contact point for all communication, deadlines, and milestones pertaining to the implementations
- You will also contribute to our learning culture by sharing your knowledge with colleagues
Requirements
What you’ll need- Hands-on experience on technical setups, payment, reporting and format-related questions in accordance with ISO 20022 standard in XML format and ability to test and perform selected client’s solutions
- Excellent English communication
- Technology oriented mindset and experience in managing customer expectations and taking ownership of the technical implementation setups of integration services between the parties
- Willingness to work close with product organization & IT to improve supported products, systems & solutions and always be up for a challenge
- General understanding of FTP, SWIFT & Banking processes would be an advantage
Benefits
Comp & perks- Additional monetary benefits: paid seniority vacation and volunteering days, allocations to Your pension fund, profit sharing program, and additional health insurance
- Entrepreneurial Scandinavian environment: work-life balance, international working environment, hybrid work model, empowering and welcoming culture
- Growth culture: extensive training and learning opportunities, local and international internal mobility possibilities, long-term stability
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISO 20022XMLpayment processingreportingtechnical setupsintegration servicesclient solutions testing
Soft Skills
communicationproblem-solvingcustomer-orientedleadershipcollaborationownershipadaptability