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SEB

CRM Analyst, Analytical CRM

SEB

aCRM Analyst role at SEB focusing on transforming data into customer communications and collaborations across SEB units.

Posted 5/18/2026full-timeKaunas • 🇱🇹 LithuaniaMid-LevelSenior💰 €2,700 - €3,900 per monthWebsite

Tech Stack

Tools & technologies
CloudSQL

About the role

Key responsibilities & impact
  • Collaborate closely with stakeholders across marketing, customer growth & sales automations, product, compliance, and other SEB units to understand business needs and translate them into data-driven communication solutions
  • Work with large datasets by combining, cleaning, and filtering data to create precise and accurate customer samples for targeted communication (both mandatory and marketing)
  • Design and implement automated, cross-channel communication solutions using Salesforce Marketing Cloud
  • Drive customer communication efforts in line with a customer-centric approach
  • Continuously improve communication relevance and effectiveness through data-driven decision-making
  • Contribute to new initiatives and improvements in direct marketing and customer engagement

Requirements

What you’ll need
  • A sharp analytical thinker with the ability to work confidently with large data sets
  • SQL fundamentals are essential (segmentation logic, joins, filtering)
  • A customer-focused team player who thrives in a collaborative environment
  • A proactive individual with a strong sense of ownership and accountability
  • An very good communicator with the ability to convey ideas clearly
  • Fluent Lithuanian (written and spoken) and working-level English (for documentation/collaboration)
  • Familiarity with Salesforce Marketing Cloud is a plus
  • Experience in the banking sector is a plus

Benefits

Comp & perks
  • Challenging and meaningful work in an ambitious, highly professional and truly awesome Baltic team
  • Cooperation with various units of SEB bank and long-term career and development possibilities within the bank
  • Strong learning culture with unlimited access to SEB Campus for continuous development
  • Diverse and interesting work in an international company
  • Modern office environment and hybrid work setup
  • Extra vacation days and exclusive benefits on banking products
  • Health insurance and various opportunities to support your mental well‑being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLdata analysisdata cleaningdata filteringdata-driven decision-makingautomated communication solutionscross-channel communicationcustomer segmentation
Soft Skills
analytical thinkingcollaborationownershipaccountabilitycommunicationcustomer focus