SEB

Client Service Manager

SEB

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • 🇱🇹 Lithuania

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Salary

💰 €2,600 - €3,300 per month

Job Level

JuniorMid-Level

About the role

  • Building high-level knowledge and good relations with clients
  • Taking ownership of the complete post-sales life cycle of our clients
  • Effective communication with clients and colleagues across SEB on daily basis
  • Preparation and delivery of various documentation and reports
  • Running implementations of certified products & channels for existing and new clients
  • Coordinating legal discussions regarding product agreements

Requirements

  • 2+ years of experience in financial services industry, preferably in Account Management, Client Services or Sales
  • Fluent English language skills (both written and verbal)
  • Ability to develop client relationships and provide creative and flexible solutions for customers
  • Ability to make decisions and conduct courageous conversations
  • Incident handling and problem-solving skills
  • Proven strong service orientation with excellent organizational skills
  • Ability to effectively communicate with all levels of stakeholders within and outside of the organization
  • Knowledge of Cash Management products and services would be an advantage.
Benefits
  • Entrepreneurial Scandinavian environment: work-life balance, hybrid way of working, international working environment, empowering culture. Friendly and welcoming teammates, top-class client network and projects or other.
  • Growth culture: extensive training and learning opportunities, additional learning platforms, local and international internal mobility possibilities, long-term stability. Learn to deliver world-class service to customers, possibility to help transform an industry, and put an impact on social or environmental issues or other.
  • Modern environment: innovative company in forefront of technology, challenging, cutting-edge work, excellent office environment, agile and modern ways of working.
  • Additional monetary benefits: paid seniority vacation and volunteering days, allocations to Your pension fund, profit sharing programme, and additional health insurance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Cash Management productsfinancial services
Soft skills
effective communicationclient relationship developmentproblem-solvingservice orientationorganizational skillsdecision makingcourageous conversationsflexibility