Business Analyst

• Identify business needs and design software solutions to improve operational processes
• Gather and refine business requirements through collaboration with stakeholders and end-users
• Analyze business workflows and suggest process improvements, especially in ERP-related functions
• Design and develop software solutions tailored to meet identified business objectives
• Configure and enhance ERP systems (Epicor ERP) to support manufacturing operations such as purchase orders and inventory management
• Build or modify applications using various programming languages and development tools
• Perform ETL operations to support reporting and analytics
• Validate data accuracy and ensure high standards of data integrity
• Create and execute comprehensive test plans
• Document functional and technical specifications, including user guides
• Provide timely technical support and resolve software issues
• Serve as a liaison between technical teams and non-technical stakeholders
• Research and suggest new technologies to enhance business operations

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