Scribd, Inc.

Lead Product Manager, Content Trust

Scribd, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $157,500 - $246,000 per year

Job Level

Senior

Tech Stack

SaltStackSpark

About the role

  • Architect foundational systems that moderate, analyze, and report on content at global scale
  • Develop the product vision, strategy and roadmap for Content Trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally
  • Drive cutting-edge detection technology, automated policy enforcement, and transparency infrastructure that keeps users safe while ensuring compliance with complex international regulations
  • Build AI-powered and human-review systems that mitigate threats quickly and enable creators to share freely
  • Define and track success metrics for Content Trust at the company level over multiple quarters and years
  • Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations
  • Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats
  • Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions
  • Collaborate with cross-functional teams and stakeholders to operationalize policy, incident response, transparency reporting, and regulatory compliance

Requirements

  • 6+ years of product management experience
  • At least 3 years in content moderation, trust & safety, or related risk management domains
  • Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection
  • Ability to turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently
  • Think about the pain points of content creators and consumers equally (user focus)
  • Demonstrated ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications
  • Exceptional analytical skills and comfort with data-driven decision making
  • Consistently deliver results across the company and in partnership with external partners or vendors
  • Experience evaluating and managing vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions
  • Must have primary residence in or near one of the listed eligible cities where Scribd can employ you (see job posting for cities)