Customer Service Representative – Internal Sales for Private Clients

Schrömbgens & Stephan GmbH Versicherungsmakler

Customer Representative providing insurance support for private clients at Schrömbgens & Stephan GmbH. Engaging in cross-sector consultation and contract placement while maintaining client correspondence.

Posted 5/31/2026full-timeDüsseldorf • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Cross-line support and advisory services for private clients
Preparation of quotes and placement of insurance contracts
Correspondence with clients and insurers
Data maintenance in the broker management system

Requirements

What you’ll need

Commercial vocational training in the insurance sector
Broad knowledge of private insurance lines
Service orientation and ability to work in a team
Confident manner and strong communication skills

Benefits

Comp & perks

A secure, varied and development-friendly position
Performance-related pay
Flexible working hours (flexitime)
Attractive office location on the Rhine; shopping within walking distance
Good professional development opportunities
Discounted rates for supplemental health insurance
Employer contribution to company pension plan
Regular company events
Company bike (JobRad) program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

service orientationteamworkstrong communication skills

Certifications

commercial vocational training in the insurance sector