Customer Account Manager – Seminars & Consulting, B2B

SchmidtColleg GmbH & Co.KG

Kundenbetreuer für Seminar- und Beratungsangebote bei SchmidtColleg, einem Weiterbildungs- und Coachinganbieter. Betreuung von B2B-Bestandskunden und Akquise neuer Kooperationspartner.

Posted 8/12/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer account management and effective communication in both spoken and written German at a C1 level. Proficient in utilizing CRM systems to enhance customer relationships and drive acquisition projects.

Highest-signal resume keywords

Customer Account ManagementCRM System ProficiencyGerman Language (C1 Level)Service OrientationGoal-Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommitmentReliabilityAssertiveness

Tools & Technologies

CRM Systems

Industry Keywords

Customer AcquisitionClient SupportSeminar OfferingsConsulting OfferingsSpeaking Engagements

About the role

Key responsibilities & impact

Telephone contact with our existing clients regarding all seminar and consulting offerings
Acquisition of speaking engagements with (existing and new) cooperation partners
Intensive use of the CRM system for your acquisition projects
Support customers, listen to them and offer solutions
Maintain contact with customers and follow up on acquisition projects

Requirements

What you’ll need

Experience as a customer account manager
Enjoy working in a service- and customer-oriented role
German (spoken and written), at least C1 level
Good knowledge of common CRM systems
Commitment, goal-orientation, reliability and assertiveness

Benefits

Comp & perks

Base salary with transparent performance-related compensation
Flexible working hours
Short decision-making paths – direct collaboration with management
A positive, open working atmosphere in a family-run and dog-friendly company
Option to work from home