Customer Service Representative – Seminars & Consultations for B2B Clients
SchmidtColleg GmbH & Co.KG
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Telephone contact with our existing clients regarding all seminar and consulting offerings
- Prospecting and acquisition for presentations with (existing and new) partner organizations
- Intensive use of the CRM system for your outreach and acquisition projects
Requirements
- Experience as a customer service representative
- Enjoy providing service and working in a customer-focused role
- Proficient in German, both written and spoken (minimum C1 level)
- Good knowledge of common CRM systems
- Willingness to take initiative, goal-orientation, reliability, and assertiveness
Benefits
- Base salary with performance-related pay
- Flexible working hours
- Short decision-making paths — direct cooperation with management
- A positive, open working atmosphere in a family-run, dog-friendly company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecustomer-focusedinitiativegoal-orientationreliabilityassertiveness