Program Principal, Business Operations – SCAN

SCAN

Program Principal leading business operations for core admin transformation at SCAN. Coordinating across operational domains and aligning with business leaders for successful execution.

Posted 7/25/2026full-timeLong Beach • California • 🇺🇸 United StatesLead💰 $60 - $88 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex, cross-functional business programs with a focus on operational domains such as Enrollment, Claims, and Billing. Proven ability to manage change, drive execution, and provide executive-level communication in highly regulated environments.

Highest-signal resume keywords

PMP CertificationQNXT ExperienceCross-Functional Business Program LeadershipExecutive Communication SkillsChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process DesignMilestone TrackingRisk ManagementRequirements GatheringSystem Implementation

Soft Skills

Decision ManagementJudgmentPresentation Skills

Tools & Technologies

Program PMOChange Management Tools

Certifications & Qualifications

PMP Certification

Industry Keywords

HealthcareInsuranceOperational DomainsRegulated Environments

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead business-side execution for core admin transformation across all operational domains, serving as the primary point of coordination between business leaders, IT, and system integrators
Drive integrated business planning, milestone tracking, dependencies, and readiness activities across enrollment, billing, claims, provider, finance, and shared services.
Partner with operational leaders to translate future‑state processes into clear requirements, design decisions, and adoption plans; avoid “lift-and-shift” approaches.
Manage cross‑functional risks, issues, and decisions; escalate when needed with clear options and recommendations.
Drive business readiness activities including change management, training coordination, cutover planning, parallel runs, and post‑go‑live stabilization.
Provide clear executive‑level updates on progress, risks, and readiness across business workstreams.
Work in close collaboration with Program PMO to manage milestones, dependencies, risks, and critical path business deliverables.

Requirements

What you’ll need

Minimum 5-7 years of related experience
10+ years leading complex, cross‑functional business programs, preferably in healthcare, insurance, or other highly regulated operational environments
Bachelor's Degree or equivalent experience
PMP certification required
Proven experience serving as a senior business lead for large‑scale system implementations or core platform transformations
QNXT experience is required
Strong understanding of operational domains such as Enrollment, Claims, Billing, Provider Operations, Clinical, Fulfillment and Finance
Proven ability to operate in ambiguity, align senior stakeholders, and drive execution across multiple teams and vendors.
Strong executive communication, judgment, and decision‑management skills.
Must possess strong presentation skills.

Benefits

Comp & perks

Medical Benefits
Paid Sick Time
Excellent 401(k) Retirement Saving Plan
Robust employee recognition program