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Executive Operations Partner – CEO Office
Scale Virtually VAServing as the operational counterpart to CEO, driving execution on various initiatives and projects while maintaining accountability. Feedback and structure in a fast-paced remote work environment essential.
About the role
Key responsibilities & impact- Act as the first operational filter for incoming requests, opportunities, decisions, and interruptions before they reach the CEO.
- When new requests enter the CEO's inbox, calendar, or communication channels:
- - Determine whether the CEO must be involved
- - Identify items that can be delegated
- - Flag items that should be postponed
- - Recommend items that should be declined
- - Protect executive focus by preventing unnecessary involvement
- When priorities conflict, surface recommendations instead of simply presenting problems.
- Project Execution When the CEO introduces a new initiative, partnership, idea, or strategic priority:
- - Convert it into a documented execution plan
- - Define objectives and desired outcomes
- - Assign ownership
- - Establish timelines and milestones
- - Define success metrics
- - Determine immediate next actions
- Maintain visibility from project launch through completion.
- Follow up proactively when deadlines slip, ownership becomes unclear, or momentum stalls.
- Meeting Management Before executive and leadership meetings:
- - Prepare briefing documents
- - Gather relevant background information
- - Identify risks and unresolved decisions
- - Present recommended actions
- During meetings:
- - Capture decisions in real time
- - Document commitments and ownership
- - Record action items requiring follow-through
- After meetings:
- - Distribute action items
- - Confirm ownership
- - Track completion
- - Follow up until commitments are executed
- If decisions are made without clear owners, resolve the ambiguity immediately.
- Leadership Accountability Maintain a single source of truth for active initiatives.
- Track:
- - Deliverables
- - Deadlines
- - Risks
- - Escalations
- - Bottlenecks
- - Ownership
- Provide weekly executive reporting that highlights:
- - Progress
- - Risks
- - Missed commitments
- - Decisions requiring executive input
- Escalate execution risks before they become operational problems.
- Communication Management Draft and manage:
- - Leadership updates
- - Internal communications
- - Meeting summaries
- - Follow-up messages
- - Strategic announcements
- Translate CEO direction into communication that teams can execute without requiring repeated clarification.
- Decision Tracking Maintain a CEO Decision Log.
- For every significant decision:
- - Document the decision
- - Capture why it was made
- - Record ownership
- - Track execution status
- Prevent repeated discussions caused by missing documentation or unclear accountability.
- Organizational Clarity Identify situations where:
- - Ownership is unclear
- - Multiple leaders believe they own the same initiative
- - Priorities compete for the same resources
- - Teams are overcommitted
- - Strategic direction is being interpreted differently across departments
- Escalate issues with recommended solutions rather than observations alone.
Requirements
What you’ll need- 5+ years supporting founders, CEOs, executives, or business owners
- Strong project management experience across multiple concurrent initiatives
- Experience coordinating work across multiple departments
- Exceptional written English
- Experience creating executive reports and operational updates
- Experience documenting processes, systems, and workflows
- Strong organizational systems thinking
- Ability to manage competing priorities without constant supervision
- You must be comfortable:
- Making decisions with incomplete information
- Following up repeatedly when accountability is weak
- Challenging assumptions respectfully
- Managing founder-driven environments with frequent changes
- Operating independently for extended periods without detailed direction
- Candidates who primarily identify as administrative assistants without execution ownership experience are unlikely to succeed in this role.
Benefits
Comp & perks- PTO
- HMO
- Fully Remote Work
- Competitive Salary Package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementexecutive reportingprocess documentationsystems documentationworkflow documentationdecision trackingrisk managementmilestone trackingaction item trackingorganizational systems thinking
Soft Skills
strong written communicationability to manage competing prioritiesdecision-making with incomplete informationfollow-up skillschallenging assumptionsindependent operationorganizational clarityproactive follow-upleadership accountabilitystrategic thinking