SBIT AG

IT System Administrator

SBIT AG

full-time

Posted on:

Location Type: Hybrid

Location: Munich • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Azure

About the role

  • Resolve incidents and service requests: You handle inquiries via the ticketing system or hotline and ensure issues are resolved quickly and reliably.
  • Keep an overview: You classify, prioritize and document requests — and handle them yourself or within the team, always mindful of our SLAs.
  • Support users & systems: You take care of Microsoft servers, clients and user support, including hardware provisioning via Intune.
  • Serve customers on site: You regularly work directly at client locations, learn their IT environments and find solutions that truly fit.

Requirements

  • Completed vocational training as an IT specialist (Fachinformatiker) or an equivalent qualification.
  • Strong knowledge of Microsoft 365, Microsoft Entra and Exchange Online, as well as support experience for Windows clients & Windows Server.
  • Experience with hardware provisioning via Intune.
  • Basic knowledge of Microsoft Azure and antivirus solutions.
  • German language skills at C1 level.
  • Residence in the region of our Munich office (maximum 45 km distance).
  • Ideally a completed Microsoft certification or willingness to obtain one.
Benefits
  • Remote-first & low travel: Home office is part of our DNA.
  • Development & certifications: Vendor trainings (e.g. Microsoft, Dell, HP, Lenovo), technology certifications (e.g. Azure, Microsoft, Fortinet, Sophos, etc.) and mentoring by senior colleagues in practice.
  • Health & fitness: Company bike program (JobRad) and Egym/Wellpass for fitness enthusiasts. Treadmill to stay active while working. Darts, console or table football for varied breaks.
  • Team spirit: Our 60-person team plus office dogs is our feel-good center. Regular shared lunches like pizza or BBQ.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft 365Microsoft EntraExchange OnlineWindows clientsWindows Serverhardware provisioningIntuneMicrosoft Azureantivirus solutions
Soft skills
incident resolutionservice request handlingprioritizationdocumentationuser supportcustomer serviceproblem-solving
Certifications
Microsoft certification